Kansas Industrial Association of New Construction
Rising Above: The Journey of Tropical Heating & Cooling
Rising Above: The Journey of Tropical Heating & Cooling

Rising Above: The Journey of Tropical Heating & Cooling

A Tale of Determination and Service

In the heart of Lewiston, NY, a small HVAC company was born with a big dream. Tropical Heating & Cooling started as a modest operation, with just two technicians and a single truck. But what they lacked in size, they made up for in passion and dedication to their craft.

The company’s founder, Jack Thompson, had always been fascinated by the intricate workings of heating and cooling systems. He spent years honing his skills, learning every aspect of heater installation and repair. When he finally decided to strike out on his own, he knew he wanted to create a company that would prioritize customer satisfaction above all else.

As word spread about Tropical Heating & Cooling’s exceptional service, the company began to grow. They expanded their reach to neighboring towns like Wheatfield, Lockport, Grand Island, and North Tonawanda. With each new customer, they faced unique challenges that pushed them to innovate and improve their skills.

One particularly cold winter in Lockport tested the team’s resolve. A massive snowstorm had left many residents without heat, and the demand for heating repair services skyrocketed. The Tropical Heating & Cooling team worked tirelessly, braving the harsh weather to ensure that families stayed warm and safe.

Overcoming Obstacles

As the company grew, so did the challenges. Competition in the HVAC industry became fierce, and Tropical Heating & Cooling had to find ways to stand out. They invested in continuous training for their technicians, ensuring that they were always up-to-date with the latest technologies and techniques in heating and cooling systems.

Their commitment to excellence paid off. Tropical Heating & Cooling became known as the go-to HVAC contractor in the region. They tackled complex projects that other companies shied away from, earning a reputation for solving even the most difficult heating and cooling problems.

Building a Legacy

As the years passed, Tropical Heating & Cooling’s success continued to grow. They expanded their services, offering comprehensive HVAC solutions to both residential and commercial clients. Their team grew from two technicians to a full staff of skilled professionals, each dedicated to upholding the company’s values of quality and customer service.

Today, Tropical Heating & Cooling stands as a testament to the power of perseverance and dedication. From their humble beginnings in Lewiston to their current status as a respected HVAC company serving multiple communities, they have never lost sight of their core mission: to provide exceptional heating and cooling services to every customer they serve.

The story of Tropical Heating & Cooling serves as an inspiration to aspiring entrepreneurs and established businesses alike. It reminds us that with hard work, dedication, and a commitment to excellence, even the smallest dreams can grow into something truly remarkable.