Kansas Industrial Association of New Construction
A Day in the Life: Behind the Scenes with a Comfort Plus Services Employee
A Day in the Life: Behind the Scenes with a Comfort Plus Services Employee

A Day in the Life: Behind the Scenes with a Comfort Plus Services Employee

There’s a saying that goes, “no two days are the same” and this couldn’t be truer for employees at Comfort Plus Services. Just ask Alex, a seasoned technician, who has been with the company for over five years. Each day brings different challenges and opportunities to solve problems we face in our homes and offices every day.

A Peek into a Typical Day

One Monday morning in Salisbury, MD, for example, Alex was called to troubleshoot an issue with a malfunctioning heater installation. The client, a small office in Millsboro, DE, had been grappling with uneven heating for weeks. Leveraging his extensive training, Alex was able to identify the matter within minutes; a faulty duct was compromising the heater’s efficiency.

After informing the office manager and proposing a solution, Alex quickly returned to his van, eager to fetch his toolbox. Greeting him was a large sticker on the side of the van proudly declaring, “Comfort Plus Services – Always at your service!”

Then Came the Plumbing Services

By mid-morning, Alex was on his way to another location in Salisbury to attend to an emergency plumbing service call. A homeowner had woken up to a flooded bathroom due to a busted pipe. Along the way, Alex contacted the in-house team, ensuring that a back-up of plumbing specialists would be available if needed.

Within an hour, the leak was no more, and Alex found himself enjoying a shared cup of coffee with the thankful homeowner, affirming once again the close rapport Comfort Plus Services shares with its customers.

Onto HVAC Systems

The afternoon in Delmar, MD, brought in a new challenge – a faulty central air conditioning system at a local grocery store. Alex, being the dedicated HVAC technician he is, attended swiftly, understanding the importance of keeping the food fresh, especially in the summer months. With quick diagnostics and precision, he identified the issue and worked efficiently to get the AC up and running again.

This day perfectly captured the broad spectrum of tasks and responsibilities that an employee at Comfort Plus Services handles – from heater installations in Millsboro, DE, plumbing services in Salisbury, MD, to HVAC services in Delmar, MD. Every day is different, every day brings new problems to solve and more customers to satisfy. But that’s what makes the journey worthwhile- knowing you’ve made someone’s day a little more comfortable.